FAQs
01
Can we see your film packages?
Of course! Once you’ve submitted a message through our get in touch link, we’ll reach out via email with our full list of film packages and options. We’re excited to learn more about your day!
02
Can we customise a package?
Absolutely! We know every couple is unique, so we’re happy to tailor a package that fits your event perfectly.
03
Is a deposit required?
Yes, we ask for a 35% non-refundable deposit to secure your date, with the remaining balance due before the wedding.
04
Do you offer photography too?
We focus solely on videography so we can give it our full creative attention. That said, we do offer collaborative packages with a few incredibly talented photography teams we know and trust.
05
When will we get our wedding video?
We know you’re excited to relive the day! We typically deliver your final video within 8–12 weeks.
06
Can we request changes to the video?
Of course! We offer one round of revision to make sure everything feels just right.
07
Do you travel for events?
We sure do! Whether your wedding is across the country or across the world, we’re always up for the adventure. Travel fees are generally included in our packages, though they may vary slightly depending on your location.
still have questions?
Reach out via opticalflowm@gmail.com and we’ll be happy to help. We can’t wait to hear from you!